Shipping policy

 

At LUNAstore we strive to provide fast and reliable shipping to ensure your orders arrive promptly. Below, you'll find our shipping policy details.

Shipping options(Standard shipping)

-DHL

-FedEx

-UPS

-Direct from supplier to customer

*shipping takes 3-5 working days

 Shipping Rates

Our shipping rates vary based on the shipping option, package weight, and destination. You can estimate shipping costs in your shopping cart or during checkout.

We ship to the contiguous United States, Alaska, Hawaii, and internationally to [list countries or regions]. If your country is not listed, please contact us for shipping arrangements.

Orders typically process within [insert timeframe, e.g., 24-48 hours] of receipt, excluding weekends and holidays.

Once your order ships, you'll receive an email with tracking information. You can use this to track the status of your package.

 For security purposes, some packages may require a signature upon delivery.

 If your package is lost or damaged during transit, please contact us within 3 days of the expected delivery date. We'll work with the carrier to resolve the issue and provide a replacement or refund, if necessary.

If you need to return an item, please see our Return Policy for instructions and requirements.

 If you have any questions or concerns about shipping, please don't hesitate to contact us:

Email: tsogotlo12@icloud.com

Phone:+27825191291/+27688921868

 Thank you for shopping at LUNAstore!